Terms & Conditions

We are compliant with the Consumer Protection (distance selling) Act, the Guidance of the Sale of Goods Act and the Supply of Goods and Services Act in English law.

Packing & Carriage Charge

All orders are subject to packing and carriage and the following shows the charges that apply (inclusive of packing, carriage & VAT) and which will be added at the checkout.

Destination

Orders Up To £120.00Orders Over £120.00
UK MainlandFREEFREE

Prices & VAT

All currencies on this website for products, services and delivery costs are indicated in GB Pounds Sterling.

All prices are inclusive of VAT at 20% unless stated.

Every effort is made to ensure prices are correct. If any error occurs we will advise you of the correct price prior to processing your order. If you then decide against your purchase we will immediately refund you.

Payment

We accept payment by Mastercard, Visa, Delta, Switch and Solo.

Your credit or debit card will be debited in GB Pounds Sterling at our bank's exchange rate on the date your goods are shipped.

We will also accept payment by cheque, however, we cannot despatch the goods until the cheque has been cleared which can take up to 10 working days.

Please make your cheque payable to Jonathan Geeves with your address on the back together with your order details and a contact telephone number and send to: Jonathan Geeves, 30 Liverpool Street, London, EC2M 7PP

Please note any cheques returned unpaid by your bank will incur a fee of £15 for administration and bank charges.

If you cancel your order and goods have been dispatched you will have to follow the returns policy.

Telephone Orders

For security reasons we prefer to take orders online. However, if you prefer to speak to one of our staff, we can take orders over the telephone. Please email us with a contact number and a suitable time to call and one of our team will contact you.

Delivery

We aim to deliver all of our standard goods as soon as possible and normally within 7-14 days if your item is in stock.

If your item is not in stock we will confirm an expected delivery time. If this is not suitable, we will refund in full.

If you need your goods sooner please contact us and we will do an availability check for you.

All orders will be sent by recorded delivery.

We cannot be held responsible for late delivery due to postal strikes, national holidays such as xmas etc, acts of terrorism, customs hold-ups or delays through industrial action.

All delivery dates are an estimate and can not be guaranteed.

We can only guarantee next day delivery if you have ordered before noon the day before. During national holidays next day may take an extra day to process.

Failed Delivery

All orders are sent by a recorded delivery service where you need to sign for your goods. It is advisable to give a daytime delivery address.

If an attempt to deliver fails, goods will be returned to us and you will be liable for all administration, delivery and recovery costs.

Cancellation, Return Or Exchange Of Goods

Customer has the right to return any products that they feel do not meet their requirements, it can be returned to us (in pristine condition and in its original packaging) and a exchange or credit will be given according to the customer's wishes (excluding the packing and carriage costs).

In the case of an exchange of goods, you must include the postage for the new product to be sent to you.

Please Contact Us in writing within 7 days of receipt to confirm that you will be returning the goods, either by email or post, informing us of the return and reason. Items must be returned within 28 days of delivery.

It is your responsibility to return the goods in excellent condition.

We recommend that you use recorded delivery as proof of shipping is not proof of receipt.

We can not exchange or cancel customer specification or bespoke items.

All returns are to be sent to Jonathan Geeves, 30 Liverpool Street, London, EC2M 7PP.

Items initially sent out postage free will have postage deducted from the refund. Items that have been sent back for exchange will be charged the cost of postage.

Orders cannot be cancelled.

Misuse Of Goods

We can not be held responsible for any damage, injury, death or accidents caused by the misuse of products we have supplied you.

Complaints Procedure

Every effort is made to ensure that our customers are happy and we value your business. However, if you have reason to complain about service or a product, please write to: Jonathan Geeves, 30 Liverpool Street, London, EC2M 7PP.

All complaints are treated seriously. We will endeavour to reply and resolve any complaints within 30 days of receipt of your complaint.

All complaints are dealt with under the Guidance of the Sale of Goods Act, Distance Selling Act, Supply of Goods and Services Act, and under English law.

Copyright

The contents of this site including images are the property and copyright of Jonathan Geeves or its suppliers. All rights reserved. No part may be reproduced or distributed in any form without the express written permission of Jonathan Geeves.

Contents Of This Website

Whilst every effort is made to ensure accuracy in the content of this web site, Jonathan Geeves will not be held responsible for any typographical errors, inaccuracies or omissions. The information, prices and terms presented on this site are subject to change without prior notice. Not all products are available at all times.

Terms Of Use

By accessing, browsing and or using this site, you acknowledge that you have read, understood, and agreed to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree to these terms, please do not use this site. Jonathan Geeves makes no representation that this site or its contents are appropriate or available for use in any locations outside the United Kingdom. Those who choose to access the site from other locations do so on their own initiative and are responsible for compliance with applicable local laws.

This site, our products and services are governed by English law.

Your statutory rights are not affected.